Shipping/Delivery Policy

Shipping Policy for www.store.dtgdtf.com

Order Processing

• Dispatch Time: We aim to dispatch all orders within 2 business days after purchase.
• Business Days: Orders are processed Monday through Friday, excluding holidays.

Shipping & Delivery

• Delivery Time: After dispatch, your order will typically arrive within 2 to 8 business days.
• Single Shipping Method: We offer a standardized shipping service to ensure simplicity and reliability. This method is designed to get your order to you efficiently within the specified timeframe.

Tracking and Updates

• Tracking Number: Your order ID will serve as your tracking number.
• Updates via WhatsApp: All tracking updates will be sent to your WhatsApp number. You will receive notifications regarding the status of your delivery, ensuring you stay informed throughout the shipping process.

Shipping Rates

• Standard Shipping Cost: Our shipping rates are calculated based on the weight of the items and the destination.

Address Accuracy

• Shipping Address: Please ensure that your shipping address is accurate and complete. We cannot be held responsible for delays or additional costs due to incorrect or incomplete addresses.
• Change of Address: If you need to change your shipping address after placing an order, contact us immediately at +91-9699998080. We will do our best to update your information before dispatch.

Delivery Issues

• Lost Packages: If your package is lost or damaged during shipping, contact us within 2 days of the expected delivery date to initiate an inquiry.
• Delivery Delays: While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions, carrier delays, or public holidays may affect the delivery timeline. We appreciate your patience in these situations.

Customer Support

• Contact Us: For any questions or concerns regarding your order or our shipping policy, please reach out to our customer support team at sales@dtgdtf.com/+91-9699998080. We are here to help!

Thank you for choosing www.store.dtgdtf.com. We appreciate your business and are dedicated to providing you with a smooth and reliable shopping experience.